FAQs

1. How can I place an order?
Placing an order is simple! Just browse our website, select the products you love, and add them to your cart. Once you're ready, proceed to checkout, provide your shipping information, and choose your preferred payment method. After confirming your order, you'll receive a confirmation email.

2. What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more. Rest assured that your payment information is secure with us.

3. Can I track my order?
Absolutely! Once your order is confirmed and shipped, you'll receive an email with tracking information. This allows you to monitor the progress of your package as it makes its way to you.

4. How long does shipping take?
Shipping times may vary depending on your location and the shipping method you choose during checkout. Typically, orders are processed within 1-2 business days, and standard shipping can take anywhere from 5 to 10 business days. Expedited shipping options are also available for faster delivery.

5. Do you offer international shipping?
Yes, we do offer international shipping to many countries. During the checkout process, you'll be able to see if we ship to your location and the associated shipping costs.

6. What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of receiving it. Please refer to our Returns & Refunds page for detailed information on the process.

7. Are your products covered by a warranty?
Yes, most of our products come with a warranty to ensure your satisfaction. Warranty details can vary by product, so please refer to the specific product page or contact our customer support for more information.

8. How can I contact customer support?
Our customer support team is here to assist you. You can reach out to us through the Contact Us page on our website, where you'll find a form to submit your inquiry. Alternatively, you can email us at support@luxeclassy.com.

9. Do you offer gift wrapping services?
Yes, we offer gift wrapping services for many of our products. During the checkout process, you'll have the option to add gift wrapping and a personalized message for your recipient.

10. Can I cancel or modify my order after it's placed?
We aim to process orders quickly, but if you need to cancel or modify your order, please reach out to us as soon as possible. We'll do our best to accommodate your request if the order hasn't already been shipped.